At Etlala, we are committed to protecting the privacy of merchants who use our application on Salla and Zid platforms, as well as visitors to this website. This policy explains what data we collect, why, and how we protect it.
1. Who We Are
Etlala is an application that adds interactive "Shop the Look" sections to your store on Salla or Zid by displaying a lookbook image, interactive hotspots on products, and direct add-to-cart. The app is managed via Salla and Zid partner dashboards, and our promotional website may be hosted on this domain.
2. Data We Collect
- Connection data with Salla or Zid: Merchant ID, access tokens (OAuth), and store URL to enable installation and display looks on your storefront.
- Lookbook data: Images, hotspot coordinates, product names, displayed prices, and design settings that you enter in the app dashboard.
- Technical data: General usage logs, IP address, browser type, and request timestamps to ensure service security and troubleshoot issues.
- Communication data: Emails or messages you send to our support team.
3. How We Use Data
- Operating the app and displaying looks on your store.
- Syncing products and prices from your store platform (Salla or Zid) when needed.
- Improving performance, preventing abuse, and responding to support inquiries.
- Sending service-related notifications when necessary (such as important changes to policy or security).
4. Data Sharing
We do not sell your data. We may share data only with:
- Salla or Zid platform to operate the application within your store in accordance with the respective platform's terms.
- Trusted hosting and infrastructure providers to store files and run APIs under confidentiality agreements.
- Legal authorities when there is a valid legal obligation.
5. Storage and Security
We retain data for the duration of your active subscription to the app, and for a reasonable period after uninstallation for backup and compliance purposes. We implement appropriate technical and organizational measures to protect data, though absolute online security cannot be guaranteed.
6. Your Rights
You can request access to, correction of, or deletion of your data within the limits permitted by law and your platform's terms. Upon uninstalling the app from your store, we stop processing new store data in accordance with our internal procedures.
7. Cookies and Website
This website may use cookies necessary for browsing and basic analytics. You can configure your browser to reject them, though some features may be affected.
8. Policy Updates
We may update this policy. We will publish the updated version on this page with the revision date. Your continued use of the app after the update constitutes acceptance of the revised version.
9. Contact
For questions regarding privacy: [email protected]